5 min.
Door to Triage
5 min.
Door to Room
55 min.
UC Door to Door
156 min.
ER Door to Door
You’ve probably been there: In a traditional ER where everyone — from the child with a sore throat to the man with chest pain — has to wait in the same system. It can be frustrating and may add to the stress of whatever may have brought you in to begin with.
In our combined ER and urgent care facilities, our team moves all patients as quickly and safely as possible into either urgent care or emergency care.
This way, if you have a non-life-threatening condition, you won’t be waiting behind true emergencies and patients with life-threatening illnesses or injuries who get prioritized faster.
Other ways UF Health ER & Urgent Care save wait times
Less overcrowding in the ER
Many people go to the ER for urgent but not life-threatening health problems. When we treat people on the urgent care side, the emergency room doesn’t deal with as many “bottlenecks.” There’s a smoother patient flow and shorter waits in both areas of the facility.
Streamlined check-in process
Because the emergency and urgent care services are all under one roof, there’s typically one check-in process. Our staff can seamlessly direct patients to the right care without duplicating paperwork. This means you can see the right provider faster.
Cost and time savings
If you don’t need the ER, you’ll avoid unnecessary time in the ER (and avoid the expense, too). If you have less severe health issues, you’ll experience a faster release.
Convenient locations for emergencies and urgent care
Our combination ER and Urgent Care facilities are located in Eustis | Mt. Dora and Clermont. UF Health ER and Urgent Care locations are open 24/7.
About our Wait Times
As with any Emergency or urgent care facility, patients with higher severity or more urgent needs will take priority and your wait times can vary. What you see posted here represents the average times from arrival to triage, treatment, and back on your way home at our Clermont and Eustis | Mt. Dora locations over the past 90 days.